Wednesday, 29 January 2014

Does TeamViewer Work If Logged Off?

The answer is "no". It will drop the connection because logging off kills all active processes.

The answer is to get the other person to use either the full TeamViewer version or a special version called "TeamViewer Host for Unattended Setup". This runs as a service and so can survive logging off and even a reboot.

You can get it here:

TeamViewer Downloads

For me, it was no good because I was unable to watch it being installed i.e. if you are already running TeamViewer, you cannot install any other version of TeamViewer at the same time!

As the remote user was typically PC-illiterate, it was too big a risk to guide them through the install over the phone. I have learned over the years not to be overconfident in a user's abilities!

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