Saturday, 8 February 2014

HP Elitebook 2570p Touchpad Not Working - How To Enable - Orange Light Showing

I got a call from someone working from home. His touchpad had recently stopped working.

The keyboard and the nipple still worked. In fact, even the buttons directly adjacent to the touchpad were still working. Seeing as the buttons and the touchpad are normally a single unit, this surprised me and led me away from thinking it could be hardware related.

I was thinking about reinstalling the drivers when the user told me there was an orange light showing. So I quickly googled and discovered that this denotes that the touchpad has been disabled by the user.

Turns out that the touchpad can be enabled or disabled by double tapping in the top left hand corner. He must have accidentally done it. A couple more taps and it was enabled once more...

7 comments:

  1. Well that certainly helped me out, many thanks! Had exactly the same problem and this fixed it. Can't help thinking it's a pretty stupid 'capacity' to have on a touch pad (ability to accidentally turn it off by using it as... a touchpad) and made more stupid by the fact that there is nothing obvious on the deck or in the little 'image' that flashes up once activated to indicate how to solve the problem.
    Bouquet to you, brick bat to HP.

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  2. Ran into same issue and solved it using the guidance - "touchpad can be enabled or disabled by double tapping in the top left hand corner"
    Bouquet to you, brick bat to HP.X2 :-)

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  3. Thank you! I personally experienced this by accidentally disabling my touchpad and couldn't figure what I did to make it happen. Thanks for the fix!

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  4. Thanks, that's all it needed, just 2 taps.

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  5. Wow, you just saved my day... :)

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  6. Thanks for posting! Not most intuitive UI there :D

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  7. My cousin recommended this blog and she was totally right keep up the fantastic work!

    123.hp.com/envy4510

    ReplyDelete

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